Wine Consultant
A Wine Consultant is responsible for providing professional advice and recommendations to clients regarding wine selection, wine pairing with food, and general wine knowledge.
Key Duties and Responsibilities
Offer personalized recommendations and guidance to customers based on their preferences, tastes, and budgets.
Provide detailed information about various wines, including tasting notes, production methods, and aging potential.
Assist customers in selecting wines that complement their meals or suit special occasions.
Conduct wine tastings and educational sessions to enhance customers' understanding and appreciation of wines.
Maintain and update the wine inventory, ensuring proper storage and organization.
Stay up-to-date with industry trends, new releases, and emerging wine regions.
Handle customer inquiries, resolve complaints, and ensure a positive and memorable shopping experience.
Collaborate with the sales team to achieve sales targets and contribute to the store's overall success.
Participate in wine events, promotional activities, and marketing initiatives.
Skills
Wine Knowledge
Communication
Customer Service
Wine Expertise
Requirement
Proven work experience as a Wine Consultant, Sommelier, or similar role.
In-depth knowledge of wines, including different varietals, wine regions, and production methods.
Strong passion for wine and a desire to continually expand knowledge in the field.
Excellent communication and interpersonal skills.
Ability to provide exceptional customer service and build long-term relationships with customers.
Demonstrated ability to work independently and as part of a team.
Good organizational and time management skills.
Flexibility to work evenings, weekends, and holidays as required.
