Telesales
The Telesales position involves conducting sales and providing consultations for products or services over the phone. Telesales representatives focus on reaching out to potential customers, making persuasive calls, presenting product/service details attractively, and finalizing the sales process.
Key Duties and Responsibilities
Make outbound calls to potential customers to introduce and sell products or services.
Provide advice and address customer inquiries regarding products or services.
Establish and maintain good relationships with customers, identifying their needs and suggesting appropriate solutions.
Record call-related information and sales outcomes in the customer management system.
Achieve assigned sales targets.
Stay updated on new products/services, sales policies, and marketing strategies.
Conduct post-sales follow-up tasks, including order confirmation and issue resolution.
Generate reports on sales activities and achieved results.
Skills
Time management
Communication
Negotiation
Teamwork
Requirements
High school diploma or equivalent.
Strong communication skills, demonstrating confidence and persuasion over the phone.
Ability to actively listen and comprehend customer needs.
Familiarity with the product or service being sold.
Proficiency in negotiation and handling challenging situations.
Effective time management skills and ability to work independently.
Patience and persistence in sales processes.
Basic computer skills and knowledge of office software.
Willingness to work in a fast-paced environment and meet sales targets.
Teamwork and forward-thinking abilities.
