IT Specialist

We are seeking an excellent IT Specialist to join our team. This position plays a crucial role in supporting and maintaining the organization's information technology infrastructure. The ideal candidate is a problem solver who is passionate about data, has a strong technical background, and is capable of working in a dynamic and collaborative environment.

Key Duties and Responsibilities:

  • Technical Assistance: Provide technical assistance to end-users, addressing hardware and software problems promptly.

  • System Maintenance: Install, configure, and maintain computer systems.

  • Hardware Upgrades: Perform hardware upgrades and replacements as necessary.

  • Remote Access Support: Support remote access solutions for employees.

  • Security Compliance: Ensure compliance with IT security policies and procedures.

  • Security Management: Assist in monitoring and managing security threats and vulnerabilities.

  • Documentation: Document standard operating procedures and troubleshooting guides.


  • Problem-solving

  • Teamwork

  • Desktop Support Management

  • Technical Support

  • Troubleshooting

  • Programming languages

  • Computer networks


  • Bachelor's degree in Information Technology or related field preferred.

  • Proven experience in a similar IT support role.

  • Strong knowledge of hardware, software, operating systems (e.g., Windows, Linux), programming languages (e.g., Java, Python, Ruby, Node.js, C++;...), cloud infrastructures (AWS, GCP, and Azure).

  • Proficiency in troubleshooting and problem-solving.

  • Ability to work independently and as part of a team.

  • Good communication skills in Vietnamese and English (both verbal & written)

  • Attention to detail and ability to work on a schedule.